Customer Service - Malayalam (Bengaluru)

Customer Service - Malayalam (Bengaluru)

29 Aug
|
White Gold
|
Bengaluru

29 Aug

White Gold

Bengaluru

Roles and Responsibilities :

- Handle inbound and outbound calls to resolve customer queries, concerns, and issues.

- Process transactions, provide product information, and cross-sell relevant financial products to customers.

- Meet daily/weekly targets for call handling, sales conversion rates, and quality metrics.

- Maintain accurate records of all interactions with customers using CRM software.

Job Requirements :

- 0-10 years of experience in BPO sales or telesales industry.

- Solid communication skills in Malayalam language (written & spoken).

- Proficiency in cold calling, domestic BPO sales, inside sales, inbound calls, phone banking, outbound calling, outbound process, telecalling.

📌 Customer Service - Malayalam (Bengaluru)
🏢 White Gold
📍 Bengaluru

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