Great Opportunity to Build Your Career in an International Customer Support Process!
JOB DETAILS
- Process: US Process
- Freshers and Experience candidates can apply
- Location: Thane, Navi Mumbai
- Work Mode: Work From Office
- Shift: US Rotational Shifts
- Working Days: 5 Days Working + 2 Rotational Week Offs
- Transport: Yes
- Transport Allowance: Yes
SALARY & PERKS
- CTC: 2.25 LPA to 6LPA
- Take Home: 18,000 – 42,000/month
- Performance-Based Incentives
- Excellent Career Growth Opportunities
ROLES & RESPONSIBILITIES
- Handle customer service through voice support.
- Understand customer concerns and provide appropriate resolutions.
- Deliver professional, empathetic, and customer-focused service.
- Maintain accurate records of customer interactions.
- Follow quality, compliance, and process guidelines.
- Coordinate with internal teams to ensure timely issue resolution.