- Manage the CRM platform (e.g., WATI, ZOHO etc.), ensuring data accuracy and completeness.

- Develop and execute CRM campaigns for lead generation, customer retention, and engagement.

- Handle Client/Student feedback and contribute to improving customer experience.

- Analyze Client/Student data and behavior to identify trends and opportunities.

- Segment Client/Student data for targeted communication and offers.

- Collaborate with marketing, sales, and customer support teams to streamline customer journey mapping.

- Monitor and report on the effectiveness of CRM strategies and campaigns.

- Ensure compliance with data privacy regulations (e.g., GDPR).

- Manage approximately 60–80 calls per day, including recent calls and follow-ups.





- Make outbound calls to leads generated through webinars, events, marketing campaigns, referrals and other channels.

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits

- Cell phone reimbursement

- Health insurance

Ability to commute/relocate

- Noida, Uttar Pradesh (Noida): Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s)

- What is current and Expected Salary?

- What is your notice period?

- Are you comfortable with Outbound Sales calls?

Work Location: In person

📌 Customer Service/Sales Executive (Noida)
🏢 Overbooked Academy
📍 Noida