Job Role

Voice Process Executive

- Handle inbound customer calls professionally and efficiently.

- Address customer queries, complaints, and service requests.

- Provide accurate information regarding company products, services, and policies.

- Document customer interactions and details accurately in the system.

- Maintain proper records of customer calls and service requests.

- Stay updated on company products, services, policies, and procedures.

- Collaborate with team members to resolve customer concerns effectively.

- Ensure high levels of customer satisfaction through professional communication.

- Follow internal standards, processes, and guidelines for call handling.

- Meet assigned performance, quality, and productivity requirements.

Advantages

- Career growth and development opportunities.

- Comprehensive training programs.

- Friendly and supportive work environment.

- Employee retention incentives.

- Attendance bonuses.

- Night shift allowances.

Compensation

- Competitive compensation based on industry standards.

- Additional attendance bonuses, retention bonuses, and night shift allowances.

📌 Customer Service Executive (Chennai)
🏢 JobTrade
📍 Chennai