29 Aug
|
Kotak Mahindra Bank
|
Hyderabad
29 Aug
Kotak Mahindra Bank
Hyderabad
Sky Service Escalation Redressal - RM-Sky Channel-Contact Centre Inbound - Responsible for handling and resolving customer escalations related to Sky service via inbound contact centre.
- Role involves managing customer complaints and ensuring timely redressal to improve customer satisfaction.
- Requires solid communication skills and ability to work in a contact centre environment.
- Candidate will work primarily with inbound calls, focusing on escalation management.
- The position is based in Hyderabad, specifically at Uppal location.
- No explicit experience, education, or language requirements mentioned.
- Suitable for candidates with prior experience in customer support or escalation handling roles.
- The job demands attention to detail and problem-solving skills to manage escalated issues effectively.
📌 Customer Service Escalation Specialist - Inbound Contact Centre (Hyderabad)
🏢 Kotak Mahindra Bank
📍 Hyderabad