Customer Relationship Executive (Kakkanad)

Customer Relationship Executive (Kakkanad)

29 Aug
|
Urban Locomote(Royal Enfield)
|
Kakkanad

29 Aug

Urban Locomote(Royal Enfield)

Kakkanad

Ø Customer Feedback o Collects customer feedback o Plans corrective action with CRM

Ø Customer Complaint Management o One point of contact for customer complaints by receiving customer complaints o Note down the concerns of the dissatisfied customer in detail in complaint tracker (collected through 3rd day feedback / 1-2-3 In Moment Score)

o Ensure resolution of customer complaints o Tracking of all complaints and ensure closure and take feedback after closure till satisfaction

Pay: ₹13,000.00 - ₹15,000.00 per month

Perks

- Provident Fund

Work Location: In person

📌 Customer Relationship Executive (Kakkanad)
🏢 Urban Locomote(Royal Enfield)
📍 Kakkanad

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