- Handle customer inquiries, requests, and complaints professionally.

- Maintain regular communication and strong relationships with customers.

- Coordinate with Sales, Production, Quality, and Dispatch teams for customer requirements.

- Follow up on orders, deliveries, and pending issues.

- Maintain customer records, feedback, and communication details.

- Ensure timely resolution of customer complaints and provide updates.

- Support customer satisfaction and retention activities.

- Prepare basic reports related to customer interactions and complaints.

Required Skills

- Good communication and interpersonal skills.

- Customer-focused attitude and problem-solving ability.

- Valuable follow-up and coordination skills.

- Basic knowledge of MS Office/Excel.

- Ability to handle multiple customers and tasks efficiently.

- Experience in CRM/customer handling will be an advantage.

Pay: ₹200,000.00 - ₹400,000.00 per year

Benefits

- Cell phone reimbursement

- Paid sick time

- Provident Fund

Work Location: In person

📌 Customer Relationship Executive (Mehsana)
🏢 Suresh Enterprises
📍 Mehsana