Job Title: Customer Care & Relationship Executive

Location: Ramsawala (Near Sudhowala / Selaqui), Dehradun

Domain: Health Supplements & Nutraceuticals

Experience: 1–3 Years in BPO, Customer Service, or Relationship Management

Key Responsibilities

Query Resolution: Handle inbound customer and distribution partner inquiries regarding health supplement product details, usage guidelines, and general business queries via call, email, and chat.

Logistics & Dispatch Coordination: Track order fulfillments, update partners and end-customers on dispatch schedules, shipping status, and handle delivery-related issue resolution.

Relationship Management: Maintain explicit, empathetic, and professional communication with key distribution partners to foster strong business relationships and smooth day-to-day operations.

Feedback & Escalations: Log customer feedback, record order discrepancies,



and work with internal teams to quickly resolve complex escalations. Requirements

Experience: 1–3 years of proven experience in customer support, BPO, or relationship executive roles. Experience in healthcare, retail, or FMCG/nutraceuticals is a strong plus.

Communication: Clear verbal and written communication skills in Hindi and English.

Skills: Good problem-solving ability, active listening, basic computer/CRM data entry skills, and a professional, patient phone manner.

Location: Candidates residing in or comfortable commuting to Ramsawala, Sudhowala, or Selaqui area in Dehradun.

Pay: ₹12,000.00 - ₹16,000.00 per month

Work Location: In person

📌 Customer relation executive (Dehradun)
🏢 Nutrigenica
📍 Dehradun