29 Aug
|
Avni Vertex BPO
|
Bengaluru
29 Aug
Avni Vertex BPO
Bengaluru
Customer Care Executive – Voice & Sales Process
Location: Garvebhavi Palya, Bengaluru, Karnataka
Job Type: Full time
Work Mode: On-site
Experience: 0–3 years
Qualification: 12th Pass / Graduate
Salary: ₹13,000 – ₹18,000 per month
Shift: Day Shift
Age: 18–30 years
We are hiring Customer Care Executives for voice and sales processes. The role involves handling customer calls, resolving queries, providing product or service information, and assisting with sales-related activities.
Responsibilities
- Handle inbound customer calls professionally.
- Understand and resolve customer queries.
- Provide accurate information about products and services.
- Assist customers with their requests and concerns.
- Maintain customer interaction records.
- Follow quality and process guidelines.
- Work towards assigned sales and performance targets.
- Maintain a positive customer experience.
Requirements
- Minimum qualification: 12th Pass.
- Freshers and candidates with 0–3 years of experience can apply.
- Good English communication skills.
- Knowledge of any one regional language such as Hindi, Marathi, Tamil, Telugu, Malayalam, or Kannada.
- Good customer-handling and communication skills.
- Basic computer knowledge.
- Comfortable working in a voice and sales process.
Salary & Benefits
- Salary: ₹13,000 – ₹18,000 per month
- Performance-based incentives may be applicable.
- Training will be provided as per process requirements.
Pay: ₹13,000.00 - ₹22,000.00 per month
Work Location: In person
📌 Customer Care Executive – Voice & Sales Process (Bengaluru)
🏢 Avni Vertex BPO
📍 Bengaluru