Customer Care Executive - Voice (Gurugram)

Customer Care Executive - Voice (Gurugram)

29 Aug
|
STARTEK Aegis Customer Support Services
|
Gurugram

29 Aug

STARTEK Aegis Customer Support Services

Gurugram

Roles & Responsibilities

- Handle inbound and/or outbound customer calls.

- Understand customer concerns and provide appropriate solutions.

- Maintain skilled and courteous communication.

- Resolve customer queries as per process guidelines.

- Escalate complex issues to the concerned team.

- Maintain accurate records of customer interactions.

- Meet daily productivity and quality targets.

- Follow company policies and standard operating procedures.

- Ensure a positive customer experience.

- Handle customer complaints professionally.

📌 Customer Care Executive - Voice (Gurugram)
🏢 STARTEK Aegis Customer Support Services
📍 Gurugram

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