29 Aug
|
Leeford Healthcare
|
Ludhiana
29 Aug
Leeford Healthcare
Ludhiana
Job Summary
We are looking for a dedicated and empathetic Customer Care Executive to join our team. You will be the first point of contact for our customers, ensuring their queries and concerns are resolved promptly and professionally.
Key Responsibilities
- Handle inbound and outbound customer calls, emails, and chats regarding products, orders, and complaints
- Resolve customer queries related to healthcare products in a timely manner
- Maintain accurate records of customer interactions in the CRM system
- Coordinate with internal teams to address customer issues
- Escalate unresolved issues to the appropriate department
- Meet daily/weekly call handling and resolution targets
Pay: ₹18,000.00 - ₹22,000.00 per month
Work Location: In person
📌 Customer Care Executive (Ludhiana)
🏢 Leeford Healthcare
📍 Ludhiana