Job Summary:

We are looking for a dedicated and customer-focused Patient Care Executive to manage inbound calls, assist patients with their queries, and schedule appointments efficiently. The ideal candidate should possess excellent communication skills and a patient-centric approach.

Key Responsibilities:

- Handle inbound calls from patients professionally and courteously.
- Address patient inquiries regarding services, appointments, and general information.
- Schedule, reschedule, and cancel patient appointments as required.
- Maintain accurate patient records and update appointment details in the system.
- Coordinate with the clinic/hospital team to ensure smooth appointment management.
- Provide exceptional customer service while maintaining confidentiality.

Requirements:

- Excellent verbal communication skills in English, Hindi, and/or Marathi.




- Good interpersonal and customer service skills.
- Basic computer knowledge and familiarity with appointment scheduling systems.
- Ability to work in a fast-paced environment.
- Prior experience in a healthcare or customer service role is preferred but not mandatory.

Shift Details:

- Shift Duration: 9 hours
- Weekly Off: Alternate week off
- Employment Type: Full time

Preferred Skills:

- Strong communication and listening skills.
- Ability to multitask and manage time effectively.
- Positive attitude and empathy towards patients.
- Ability to handle difficult situations calmly and professionally.

Pay: ₹20,000.00 - ₹22,000.00 per month

Work Location: In person

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