Cuatro Labs Pvt. Ltd. is looking for a friendly, confident, and customer-focused Customer Care Executive to handle customer interactions through phone calls, chat, email, and social media.

The ideal candidate should have excellent communication skills, a positive attitude, and the ability to understand customer requirements and provide quick and effective solutions.

Key Responsibilities

- Handle customer queries through inbound and outbound calls.
- Respond to customer queries through chat, email, and social media.
- Understand customer requirements and provide accurate information.
- Resolve customer complaints and issues professionally.
- Follow up with customers to ensure proper resolution and satisfaction.
- Maintain accurate records of customer interactions and follow-ups.
- Coordinate with internal teams to resolve customer-related issues.




- Escalate complex issues to the appropriate department when required.
- Meet customer service, response-time, and quality targets.
- Maintain a professional and positive customer experience.

Candidate Requirements
- Excellent verbal and written communication skills.
- Valuable conversational English and Hindi/Gujarati.
- Customer-focused and polite attitude.
- Basic computer knowledge.
- Comfortable handling calls and chat simultaneously.
- Good listening and problem-solving skills.
- Ability to work in a fast-paced environment.
- Freshers and experienced candidates can apply.

Pay: ₹15,000.00 - ₹22,000.00 per month

Work Location: In person

📌 Customer Care Executive (Gandhinagar)
🏢 Cuatro Labs
📍 Gandhinagar