Job Summary

We are looking for enthusiastic and customer-focused professionals to join our team as Process Associates. The role involves interacting with employees of client organizations over calls, addressing their concerns, resolving queries, and ensuring a seamless support experience.

Key Responsibilities

- Handle inbound employee support calls professionally.
- Understand employee concerns and provide accurate assistance.
- Resolve queries efficiently while maintaining service quality.
- Escalate complex issues to the appropriate team when required.
- Maintain clear and effective communication with employees.
- Ensure a positive customer service experience during every interaction.

Eligibility Criteria

- Graduate and above.
- Robust communication skills .
- Good listening and problem-solving abilities.
- Ability to understand employee concerns and respond appropriately.
- Immediate joiners preferred.

Pay: ₹10,000.00 - ₹25,000.00 per month

Benefits

- Cell phone reimbursement
- Paid sick time
- Paid time off

Work Location: In person

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