CRO (Customer Relationship Officer) (Noida)

CRO (Customer Relationship Officer) (Noida)

29 Aug
|
Livexpert Technologies
|
Noida

29 Aug

Livexpert Technologies

Noida

Chief Revenue Officer (CRO) – SaaS & IT Services

Location: Noida-62

Reports to: CEO / Managing Director

Team: Sales, Business Development, Partnerships & Alliances

Employment Type: Full-time, Leadership Role

About the Role

We are a growing SaaS and IT Services company providing technology solutions to businesses across different industries. We are looking for an experienced Chief Revenue Officer (CRO) who can lead our overall sales and revenue growth.

The CRO will be responsible for building new business, developing strategic partnerships, growing the sales team, and creating a strong and predictable revenue pipeline.

Role Overview The CRO will take ownership of the company's complete revenue function. This is a hands-on leadership role where the candidate will be expected to generate business, close important deals, build partnerships, and lead the sales team.

The ideal candidate should have strong experience in selling SaaS products, software solutions, and IT services to businesses.

Key Responsibilities

Sales & Revenue Growth

- Own and achieve the company's sales and revenue targets.
- Build a strong sales pipeline and generate new business opportunities.
- Develop sales strategies and identify new markets and customer segments.
- Personally handle and close important/high-value deals.
- Improve sales processes and overall conversion rates.

Business Development & Partnerships

- Identify and develop new business partnerships and channel opportunities.
- Build relationships with resellers, technology partners, consultants, and other business partners.
- Develop a structured partner/channel sales program.
- Generate business through direct sales as well as partnerships.

Team Leadership

- Build, manage,



and motivate the sales and business development team.
- Set sales targets, KPIs, territories, and responsibilities.
- Monitor team performance and support team members in closing deals.
- Establish proper CRM usage, sales reporting, forecasting, and follow-up processes.

Go-to-Market Strategy

- Work with the leadership and product teams to develop effective sales and go-to-market strategies.
- Identify recent industries, markets, and opportunities for SaaS and IT services.
- Support pricing, and sales planning.
- Work closely with marketing to generate quality leads and improve brand visibility.

Customer & Market Development

- Build strong relationships with CXOs, business owners, IT heads, and other decision-makers.
- Represent the company at industry events, conferences, and business meetings.
- Understand customer requirements and market trends.
- Share customer and market feedback with the product and leadership teams.

Key Performance Indicators

- New revenue generated
- New customers acquired
- Sales pipeline growth
- Partnership-generated revenue
- Sales team performance and target achievement
- Conversion and win rate
- Sales cycle improvement
- Forecast accuracy

Required Experience & Qualifications

- 9-18+ years of experience in B2B sales, business development, or revenue leadership.
- At least 5 years of experience in a senior sales/revenue leadership role.




- Strong experience in selling SaaS, software products, IT solutions, or IT services.
- Proven track record of achieving and exceeding revenue targets.
- Experience in building and managing sales teams.
- Strong experience in enterprise/B2B sales and handling CXO-level clients.
- Experience in building channel, reseller, or strategic partnerships.
- Good understanding of long and complex sales cycles.
- Strong negotiation, communication, presentation, and leadership skills.
- Bachelor's degree required; MBA is preferred.

Ideal Candidate The ideal candidate should:

- Have a strong network of business and technology decision-makers.
- Be comfortable with both strategy and hands-on sales.
- Have experience taking a SaaS or IT services business into new markets.
- Be able to build a sales team and create a scalable sales process.
- Have a strong understanding of B2B technology sales.
- Be target-oriented and focused on measurable revenue growth.
- Bring existing business relationships and partnership opportunities.

What We Offer

- Leadership position with direct involvement in company growth and strategy.
- Opportunity to build and scale the revenue function.
- Competitive compensation with performance-based incentives.
- Opportunity to work with a growing SaaS and IT Services business.
- Direct exposure to senior leadership and key business decisions.

To apply: Share your profile on [email protected] along with a summary of your sales/revenue achievements, including the type of SaaS, software, or IT services you have sold and the business results you have delivered. Pay: ₹50,000.00 - ₹80,000.00 per month

Work Location: In person

📌 CRO (Customer Relationship Officer) (Noida)
🏢 Livexpert Technologies
📍 Noida

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