- Roles and Responsibilities
- • Manage customer relationships from booking through possession and handover.

- • Verify booking forms, customer details, payment schedules and required documentation.

- • Onboard new customers and explain the post-booking process, payment milestones and documentation requirements.

- • Follow up on outstanding payments and maintain accurate collection records.

- • Coordinate agreement execution, registration, home-loan documentation and other customer formalities.

- • Provide customers with timely construction and project-progress updates.

- • Handle customer queries, feedback and escalations professionally.

- • Coordinate with the sales, accounts, legal and project teams to resolve customer concerns.





- • Maintain accurate customer records and prepare regular MIS reports.

- Preferred Candidate Profile
- • Minimum 2 years of post-sales CRM experience with a real-estate developer or builder is mandatory.

- • Experience in payment collection, customer documentation, agreements and registration is required.

- • Familiarity with real-estate CRM software and MIS reporting is preferred.

- • Robust communication and customer-handling skills are essential.

- • Proficiency in Marathi, Hindi and English is preferred.

- • Candidates must be comfortable working from Sinhagad road, Pune.

📌 CRM Executive - Real Estate (Pune)
🏢 Nh Construction Pune
📍 Pune