Job Overview:

The Credit Officer is responsible for evaluating online loan applications, assessing risk, ensuring compliance with regulatory guidelines, and managing collections to minimize bad debts. The role requires strong communication & analytical skills, decision-making abilities, and a customer-focused approach to ensure timely recoveries.

Key Responsibilities: Loan Processing & Credit Assessment:

- Evaluate online loan applications, verify income/employment, and assess creditworthiness using financial statements and CIBIL reports.
- Ensure compliance with company credit policies, RBI/NBFC guidelines, and regulatory norms.
- Approve or reject loan applications based on risk assessment.

Documentation pre–Loan Disbursement:

- Verify KYC, salary slips, bank statements, and other loan agreements before disbursement.
- Assess borrowers' nature and intentions for loan repayment based on online chats/telephonic conversations.
- Educate borrowers on loan terms, repayment schedules, and penalties.
- Coordinate with finance teams for timely loan disbursements.
- Identify fraud, risks and report suspicious applications.

Collections & Recovery:

- Monitor active loans and track overdue accounts.
- Contact borrowers via calls, emails,



and messages to ensure timely payments.
- Negotiate repayment plans and settlements to optimize recovery.
- Escalate non-recoverable loans to recovery teams if necessary.

Customer Relationship Management:

- Maintain solid customer relationships to improve repayment rates.
- Address borrower queries and educate them on responsible borrowing.

Qualifications & Skills:

- Education: Bachelor’s degree in Finance, Commerce, Accounting, or a related field.
- Experience: Preference for experience in credit assessment & collections (NBFC/ loans).
- Technical Skills: Working knowledge in MS Excel, Credit bureau (CIBIL) reports and Bank transactions analysis.
- Soft Skills: Good analytical, negotiation, and communication skills.
- Key Competencies: Quick decision-making, problem-solving, and adaptability in dynamic financial environments.
- Who can apply: Experienced or fresher Male / Female (preferred) candidates can apply for this vacancy.

Work Conditions:

- Fixed working hours (10 AM to 6 PM, 06 days a week).

Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits

- Paid sick time
- Provident Fund

Work Location: In person

📌 Credit Officer (Bavdhan)
🏢 Mahashakti Financiers
📍 Bavdhan