Job Role

- Counter Sales Manager

- Work in a premium retail store and café environment to provide excellent customer service.

- Assist customers with product selection and create a positive shopping experience.

- Support daily retail, café, inventory, and operational activities.

- Maintain store hygiene, cleanliness, and visual merchandising standards.

- Assist with fruits and vegetables receiving and quality assurance.

- Support culinary and café operations whenever required.

- Conduct daily cyclic SKU counts to prevent inventory losses.

- Support brand promotions and customer engagement activities.

- Build strong customer relationships to encourage retention and repeat purchases.

- Achieve daily and monthly store and individual sales targets.

- Maintain a skilled, well-groomed, and customer-friendly appearance.

Key Responsibilities

Customer Service &

- Sales:

- Welcome and assist walk-in customers professionally.

- Provide information about products and help customers make suitable selections.

- Ensure a high-quality customer experience for every visitor.

- Build and maintain strong customer relationships.

- Encourage customer retention and repeat purchases.

- Achieve daily and monthly individual and store sales targets.

Store &

- Café Operations

- Maintain store and café hygiene and cleanliness.

- Follow visual merchandising standards.

- Assist with daily café and culinary operations as required.

- Support smooth day-to-day store operations.

- Maintain an organized and customer-friendly retail environment.

Quality &

- Inventory Management

- Handle receiving of fruits and vegetables.

- Assist with quality assurance checks.





- Conduct daily cyclic SKU counts.

- Monitor inventory to help prevent product losses.

- Maintain attention to detail while handling products and inventory.

Promotions &

- Customer Engagement

- Support brand promotions and marketing activities.

- Engage with customers and explain ongoing offers or initiatives.

- Participate in customer engagement activities.

- Represent the brand professionally during store operations.

Candidate Requirements

Personal &

- Communication Skills:

- Well-groomed with a neat and professional appearance.

- Excellent communication and interpersonal skills.

- Strong sense of responsibility and discipline.

- Good ownership and attention to detail.

- Positive and customer-focused attitude.

- Ability to work effectively in a team.

Work Flexibility

- Willingness to work flexible and rotational shifts.

- Comfortable working on weekends and during festive seasons.

- Comfortable standing or moving for extended periods during store operations.

- Able to work effectively in a fast-paced retail and café environment.

What The Company Offers

Learning &

- Growth:

- On-the-job learning in a fast-paced retail environment.

- Exposure to premium café and retail store operations.

- Experience with sustainable retail practices.





- Opportunity to work with a passionate and purpose-driven team.

About KIWI Kisan Window

- KIWI Kisan Window is a food brand focused on delivering unique and healthy flavours of India to households.

- The brand works to connect farmers directly with consumers and promote sustainable practices.

- It focuses on high-quality, farm-fresh products and regional Indian food specialties.

- KIWI Kisan Window was featured on Shark Tank India Season 4.

- The company aims to create a responsible ecosystem that benefits both farmers and consumers.

Vision

Vision &

- Mission:

- To become India’s most trusted gateway for pure, authentic, farm-to-table food.

- To reconnect consumers with nature’s bounty and farmers with fair value.

Mission

- Empower farmers by providing direct access to conscious consumers.

- Curate and deliver regional specialties and health-centric foods.

- Promote authentic Indian culinary products for modern lifestyles.

- Maintain transparency, quality, and sustainability across operations.

- Build a responsible ecosystem benefiting farmers and consumers.

Integrity

Core Values

- Honest sourcing.

- Transparent labelling.

- Genuine product quality.

Sustainability

- Supporting organic practices.

- Promoting local supply chains.

- Encouraging responsible retail practices.

Cultural Roots

- Celebrating India’s regional diversity.

- Promoting traditional flavours and culinary heritage.

Customer Centricity

- Providing carefully sourced food products.

- Focusing on customers who value quality and responsible food practices.

📌 Counter Sales Manager (Mumbai)
🏢 JobTrade
📍 Mumbai