Job Role

Team Manager – Banking Operations

- Manage and supervise a team to ensure smooth day-to-day operations.

- Handle team members and provide guidance, support, and performance feedback.

- Monitor team performance and ensure assigned targets and responsibilities are completed.

- Manage customer support activities and ensure timely resolution of customer queries.

- Maintain robust relationships with customers and address escalated concerns professionally.

- Coordinate with internal departments to resolve operational and customer-related issues.

- Ensure adherence to company policies, processes, and service standards.

- Motivate team members and promote a positive and productive work environment.





- Prepare and maintain necessary operational and performance reports.

Key Skills

- Team Handling.

- People Management.

- Customer Support.

- Team Coordination.

- Problem-Solving.

- Communication Skills.

- Customer Relationship Management.

- Leadership and Performance Management.

Job Location

- Tovo Mylapore, Dr Radha Krishnan Salai, Opp. to Citi Centre, Jagadambal Colony, Othavadi, Mylapore, Chennai, Tamil Nadu, India

Department

- Banking / Insurance / Financial Services

Role / Category

- Banking Operations

Employment Type

- Full Time

Shift

- Day Shift

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