Job Role

Collection Executive / Collection Assistant

- Assist the collection team in following up with customers regarding pending loan repayments.

- Contact customers through calls and other approved communication channels for payment follow-ups.

- Support field collection activities wherever required.

- Maintain accurate records of customer interactions and payment follow-ups.

- Identify overdue accounts and escalate issues to the concerned team members.

- Assist customers in resolving queries related to loan repayments and collection.

- Follow company policies, collection guidelines, and compliance requirements.

- Coordinate with internal teams to resolve collection-related issues.

- Prepare and maintain daily collection and follow-up reports.

- Monitor pending payments and ensure timely follow-up with customers.

- Provide regular updates to the collection team regarding payment status and customer responses.

📌 COLLECTION INTERN, Chennai
🏢 JobTrade
📍 Chennai