– Tele Collection Executive (DRA Certified)

Roles & Responsibilities

- Handle outbound collection calls for assigned customer accounts.
- Manage Bucket 0, Bucket 1, and Bucket 2 delinquency cases effectively.
- Generate quality Promise to Pay (PTP) commitments from customers.
- Ensure maximum conversion of PTP commitments into successful collections.
- Conduct regular follow-ups with customers to achieve monthly collection targets.
- Negotiate repayment plans while maintaining customer relationships.
- Update customer interactions and collection status accurately in the CRM/system.
- Adhere to all compliance, regulatory, and company collection policies.
- Achieve assigned productivity, quality, and collection KPIs

Mandatory Eligibility

- DRA Certification is mandatory.
- Minimum 6 months of collections experience after obtaining DRA Certification.




- Experience in handling Bucket 0, Bucket 1 & Bucket 2 portfolios.
- Strong experience in:
- PTP Generation
- PTP Conversion
- Customer Follow-ups
- Collections Recovery
- Excellent communication and negotiation skills.
- Ability to work towards collection targets in a fast-paced environment.

Compensation & Perks

- Salary: Up to ₹22,000 per month
- Attractive Performance Incentives
- Career Growth Opportunities
- Professional Work Environment

Language Requirements (Hiring Requirement)

Language

Headcount

Tamil

5

Telugu

5

Kannada

5

Total

15

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Collection Executive (Hebbal)
🏢 Optizenith Global Solutions
📍 Hebbal