Fees Collection Executive | Noida Sector 16 | Full time | Target-Based Role
Experience: 1+ Year
Department: Service (PDC)
About the Role
We are looking for a confident, target-oriented Fees Collection Executive who can communicate professionally with students and parents, manage payment follow-ups, and ensure timely fee collections.
If you are positive at communication, negotiation, follow-ups, and handling calls, this opportunity is for you!
Key Responsibilities
- Follow up with students and parents for pending & upcoming fee payments.
- Handle fee-related calls and queries professionally.
- Drive timely fee collection and achieve assigned individual & team targets.
- Maintain accurate records of payments, outstanding fees, and follow-ups.
- Update payment information in Excel/Google Sheets, CRM or ERP systems.
- Coordinate with Accounts and Admissions teams for payment-related matters.
- Prepare daily and weekly collection reports.
- Maintain positive and professional relationships with students and parents.
- Manage high-volume calls and prioritize follow-ups effectively.
What We're Looking For
- Minimum 1 year of experience in fees collection, tele-calling, accounts, customer service,
or a related role.
- Excellent English communication skills.
- Strong convincing, negotiation, and follow-up abilities.
- Basic knowledge of MS Excel / Google Sheets.
- Good time management and attention to detail.
- Comfortable working with daily/monthly collection targets.
- Confident and professional while communicating with students and parents.
Key Skills Fees Collection | Payment Follow-up | Telecalling | English Communication | Negotiation | Customer Handling | MS Excel | CRM/ERP | Target Achievement