Job Purpose

"This position is open with Bajaj Finance Ltd."

Culture Anchor:

Have high ambitions - Inspires the team to aim for higher targets and supports in achieving them

Own It - Acknowledges uncertainty and makes changes in own decisions/actions for better outcomes

Duties and Responsibilities

- Meeting & exceeding business goals/targets in different products i.e., Loans &
- Insurance bundled/Non-Bundled through Lead fulfilment &
- Field Activity on existing Database. Manage, control & own all channels businesses.

- Recruit, retain, manage & build a productive team of Off Roll employees.

- Maintain delinquency on the portfolio, in line with the Product Segment.

- Take Care of customer Escalations and Complaints.

- Monitor & measure key conversion, productivity & data penetration metrics.

- Learning and Understanding of CRM & lending system - Salesforce.com &

- Finnone is a must.





- Effectively engage with Credit, Operations &

- Risk teams.

- Hygiene Management - This forms a crucial part of the car refinance business - effective monitoring and PDD Collection.

- Tracking cases at every stage to have better control.

Required Qualifications and Experience

- Practice Emotional Intelligence - Develops the team, supporting them to do more.

- Listens to others, stays calm under pressure, and treats everyone with respect.

Locations - BASIC SECTION

- Job Level: GB05

- Job Title: Cluster Manager - Used Car Finance, Used Car Finance, Sales

- Job Location:

- Country: India

- State: DELHI

- Region: North

- City: Current Delhi

- Location Name: Delhi - Pitampura Tier Megapolis

📌 Cluster Manager - Used Car Finance (India)
🏢 Bajaj FinServ
📍 India