Company Description TRISM is a cloud-native Data and AI solutions provider focused on turning complex data challenges into clear, actionable outcomes for organizations. Guided by the core values of Innovation, Integrity, and Impact, TRISM helps businesses modernize data platforms, automate with AI, and build scalable cloud architectures.
The team combines deep expertise in cloud-based data engineering, analytics, and AI with secure, sustainable technology practices. TRISM partners with clients of all sizes, from startups to global enterprises, to design roadmaps, deliver real-time insights, and implement solutions that grow with their ambitions. The company is committed to enabling a future where businesses are data-driven, cloud-powered, and AI-enabled.
Role Description This is a full time, on-site Cloud Support Engineer role based in Guntur.
The Cloud Support
Engineer will provide technical support for cloud-based systems, diagnose and resolve issues, and ensure high availability and performance of services. Daily responsibilities include monitoring infrastructure, managing user requests and incidents, performing system administration tasks, and maintaining secure configurations for cloud and network environments. The role involves collaborating with engineering and operations teams to implement best practices,
optimize system performance, and support deployments and upgrades.
The Cloud Support
Engineer will also document procedures, create knowledge base articles, and contribute to continuous improvement of support processes.
Qualifications
- Candidates should possess strong Troubleshooting and Technical Support skills for cloud environments and related infrastructure.
- Candidates should possess System Administration skills for managing servers, cloud services, and user access.
- Candidates should possess Networking and Network Security skills to configure, monitor, and protect cloud and on-premise connectivity.
- Relevant experience with major cloud platforms (e.g., AWS, Azure, GCP) and common monitoring/logging tools.
- Solid understanding of operating systems (Linux/Windows), scripting basics, and incident management best practices.
- Effective communication skills and the ability to collaborate with cross-functional technical and non-technical teams.
- Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- Industry certifications in cloud technologies or security (such as AWS, Azure, GCP, or security certifications) are a plus.
📌 Cloud Support Engineer (Guntur)
🏢 TRISM
📍 Guntur