Cloud Leader Gen AI (Bengaluru)

Cloud Leader Gen AI (Bengaluru)

29 Aug
|
Niveus Solution
|
Bengaluru

29 Aug

Niveus Solution

Bengaluru

Roles and Responsibilities :

- Lead the development of Contact Center AI solutions using Dialogflow, ensuring seamless integration with existing systems.

- Collaborate with cross-functional teams to design and implement cutting-edge contact center strategies that drive business growth.

- Provide technical guidance on AI-powered chatbots, voice assistants, and other emerging technologies to improve customer engagement.

- Develop and maintain relationships with key stakeholders to understand their needs and preferences for contact center services.

Job Requirements :

- 7-12 years of experience in IT Services & Consulting industry.

- Strong expertise in Contact Center AI solutions using Dialogflow or similar platforms.

- Proven track record of successfully leading projects from concept to delivery.

📌 Cloud Leader Gen AI (Bengaluru)
🏢 Niveus Solution
📍 Bengaluru

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