We’re Hiring | Client Support Associate ??

? Location: Vadodara

? Experience: 1+ Years

Are you someone who enjoys solving problems, helping customers, and turning challenging conversations into positive experiences? Then this opportunity could be for you! ?

? What You’ll Do:

- Provide responsive support through calls, chats & emails
- Troubleshoot client concerns and aim for First Call Resolution
- Take complete ownership of customer issues through resolution
- Coordinate with Sales & internal teams to resolve concerns
- Keep clients updated on open issues and follow-ups
- Educate clients on products and services to prevent recurring issues
- Contribute to customer retention and satisfaction
- Maintain strong knowledge of products, services & internal systems
- Adapt to evolving responsibilities and support additional projects when required

? What We’re Looking For:

✅ Excellent oral & written communication skills

✅ Flexibility to work in changing/flexible hours – MUST

✅ Strong attention to detail





✅ Ability to multitask across calls, chats & emails

✅ Professional attitude with strong ownership & problem-solving skills

✅ Ability to think quickly in a quick-paced environment

✅ Collaborative team player with a customer-first mindset

✅ Strong computer skills with proficiency in MS Office, Outlook & internet-based tools

✅ Good understanding of business operations, spreadsheets, trends & data

? Qualification:

- Graduate in any stream + 1 year relevant experience, OR
- 10+2 / Higher Secondary + 3 years relevant experience

? If you’re a great communicator, a natural problem-solver, and passionate about delivering an exceptional client experience — we’d love to hear from you!

? Interested candidates can share their updated resume at [email protected] or WhatsApp on (phone hidden) or tag someone who would be a great fit!

📌 Client Support Associate (Vadodara)
🏢 Visio HR Corporation
📍 Vadodara