About the Role

We are looking for a proactive and detail-oriented Client Servicing Executive who can independently manage client relationships while coordinating with internal creative, content, research, and design teams. The ideal candidate should be an excellent communicator, capable of understanding client requirements, managing multiple projects simultaneously, and ensuring timely delivery of high-quality work. This role requires someone who can think strategically, anticipate client needs, and maintain a high level of professionalism throughout the project lifecycle.

Key Responsibilities

Client Management -

- Serve as the primary point of contact for assigned clients.
- Build and maintain long-term client relationships.
- Understand business objectives and translate them into clear project briefs.
- Conduct client meetings, gather requirements, and document action items.
- Present concepts, progress updates, and final deliverables confidently

Project Management -
- Coordinate with design, content, animation, video, and research teams.
- Develop project timelines and ensure timely execution.
- Track project progress and proactively identify risks or delays.
- Prioritise multiple projects while maintaining quality standards.
- Ensure smooth communication between clients and internal teams.

Quality & Delivery -
- Review deliverables before client submission.
- Ensure outputs align with client expectations and brand guidelines.




- Manage revision cycles efficiently.
- Maintain documentation for every project, including briefs, timelines, and approvals.

Business Development Support -
- Identify opportunities for upselling and cross-selling services.
- Assist in preparing proposals, quotations, and project estimates.
- Support account growth through excellent client service.

Internal Collaboration -
- Work closely with Creative Directors, Designers, Researchers, and Content Writers.
- Facilitate brainstorming sessions and project kick-offs. Help optimise internal workflows and improve project execution.

Required Skills Excellent verbal and written communication skills. Strong presentation and interpersonal skills. Ability to understand creative and business requirements. Strong organisational and multitasking abilities. High attention to detail. Ability to manage deadlines under pressure. Problem-solving mindset with proactive follow-up. Skilled client-facing demeanour.

Preferred Qualifications

- Bachelor's degree in Business, Marketing, Communications, or a related field. 3–6 years of experience in client servicing, account management, or project management. Experience working in a creative agency, branding agency, marketing agency, or presentation design firm is preferred.

Pay: ₹40,000.00 - ₹65,000.00 per month

Benefits

- Flexible schedule
- Leave encashment
- Provident Fund

Work Location: In person

📌 Client Servicing Executive (Mumbai City)
🏢 SlideXpress
📍 Mumbai City