Job Summary

- We are seeking a Client Relationship & Business Development Executive with a pleasing personality and strong communication skills.

- The role combines customer service, client coordination, B2B business development, lead generation, MIS reporting, and office administration.

Responsibilities

- Handle inbound customer calls and understand customer requirements.

- Guide customers and provide accurate information regarding their queries.

- Maintain qualified relationships with customers and corporate clients.

- Coordinate with internal teams to ensure smooth customer service.

- Conduct outbound cold calls to generate qualified leads.

- Identify potential corporate clients for B2B business.

- Arrange meetings and follow up with corporate prospects.

- Assist in converting leads into business opportunities.

- Prepare monthly MIS and analyze key business data.

- Maintain records of customer interactions, leads, and follow-ups.

- Handle routine office administration and coordination.

- Update relevant online systems, databases, and records.

- Prepare basic presentations and reports for management.

📌 Client Relationship & Business Development Executive (Mumbai)
🏢 Caliber Organisation
📍 Mumbai