Role & responsibilities

- Review surveyor reports and validate the legitimacy of motor vehicle accident claims.

- Assess the extent of vehicle damage through photographs and documentation and determine the affected components.

- Estimate claim value based on damage evaluation and standard assessment methodologies.

- Deliver accurate assessments within stipulated TAT and maintain adherence to internal quality standards.

- Communicate findings, clarifications, and decisions effectively to clients, surveyors, and relevant stakeholders.

- Handle customer interactions with professionalism and empathy, ensuring positive experiences for end customers.

- Maintain detailed and error-free documentation of assessments, data inputs, and case records for audit and compliance.

Preferred Skills

- Robust technical understanding of motor vehicle components, damage patterns, and claim assessment methodology.

- Analytical ability to interpret survey reports, validate damage, and estimate accurate claim values.

- Effective communication skills.

- High attention to detail with the ability to identify discrepancies or potential fraud indicators.

📌 Claim Assessor- Motor Claims (Gurugram)
🏢 Mahindra First Choice
📍 Gurugram