- Assist in the deployment and configuration of Cisco Webex Calling

- Execute implementation tasks such as provisioning users, devices, locations, and dial plans.

- Support porting activities, PSTN setup, and integration with customer networks.

- Collaborate with senior engineers on solution design, testing, and validation.

- Prepare configuration documentation, test plans, and cutover guides for customer hand-off.

- Participate in pre-deployment assessments, requirement gathering, and design reviews.

- Deliver high-quality, consistent implementation work across concurrent customer projects.

Required Skills

- Associate or Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).

- 3+ years of hands-on experience with VoIP, UC, or Cisco collaboration systems.

- Familiarity with Cisco Webex Calling, Webex Control Hub, or similar cloud calling platforms.

- Understanding of SIP signaling, RTP media, and VoIP fundamentals.





- Working knowledge of networking concepts such as TCP/IP, VLANs, QoS, and DNS.

- Solid attention to detail, documentation, and process adherence.

- Ability to manage multiple project tasks and meet delivery deadlines.

Preferred Qualifications

- Cisco certifications such as CCNA, CCT Collaboration (Core Knowledge), or progress toward CCNP Collaboration.

- Experience configuring Cisco CUBE, routers, or SBCs for SIP trunking.

- Familiarity with Webex Dedicated Instance, CUCM, or hybrid calling architectures.

- Experience with number porting, PSTN integrations, or E911 setup. (Installation & Setup, Implementation, configuring, Modernization)

- Exposure to automation or scripting (Python, REST APIs).

- Prior experience in a Cisco partner, systems integrator, or implementation services role.

📌 Cisco Engineer (Hyderabad)
🏢 People Prime Worldwide
📍 Hyderabad