- Coordinate with showrooms to support display setups and planogram executions gather and document feedback.
- Conduct QR code audits and ensure compliance across locations.
- Order Management and coordinate product transfers across locations.
- Collaborate on shipment logistics to ensure timely and accurate deliveries.
- Perform web page audits to validate product accuracy and presentation.
- Provide customer service support via phone and email in collaboration with the sales team and showroom captains
- Work with the sales and freight claims teams to address issues related to damaged or lost merchandise.
- Generate reports and conduct basic data analysis using Excel to support merchandising and operations decisions.
- Assist in preparing PowerPoint presentations for internal and external meetings.
- Support project management initiatives, tracking milestones and deliverables.
Desired Candidate Profile
- Basic proficiency in Microsoft Excel (data entry, formatting, filters, basic formulas).
- Prior experience in customer service, merchandising, or logistics coordination preferred.
- Experience creating PowerPoint presentations for reporting or project updates.
- Strong project management and organizational skills.
- Excellent verbal and written communication abilities.
- Ability to multitask and prioritize in a fast paced environment.
- Flexibility to work in various shifts is required to support team and project requirements.
- Coordinate with showrooms to support display setups and planogram executions gather and document feedback.
- Conduct QR code audits and ensure compliance across locations.
- Order Management and coordinate product transfers across locations.
- Collaborate on shipment logistics to ensure timely and accurate deliveries.
- Perform web page audits to validate product accuracy and presentation.
- Provide customer service support via phone and email in collaboration with the sales team and showroom captains
- Work with the sales and freight claims teams to address issues related to damaged or lost merchandise.
- Generate reports and conduct basic data analysis using Excel to support merchandising and operations decisions.
- Assist in preparing PowerPoint presentations for internal and external meetings.
- Support project management initiatives, tracking milestones and deliverables.
Desired Candidate Profile:
- Basic proficiency in Microsoft Excel (data entry, formatting, filters, basic formulas).
- Prior experience in customer service, merchandising, or logistics coordination preferred.
- Experience creating PowerPoint presentations for reporting or project updates.
- Robust project management and organizational skills.
- Excellent verbal and written communication abilities.
- Ability to multitask and prioritize in a fast paced environment.
- Flexibility to work in various shifts is required to support team and project requirements.