We are looking for a motivated and responsible Calling & Back Office Executive to support our business development and office operations. The candidate will be responsible for calling companies/clients, collecting business information, maintaining company databases in Excel, sending skilled emails, and conducting regular follow-ups.
Key Responsibilities
- Make outbound calls to companies, clients, vendors, and prospective business contacts.
- Collect and maintain company/contact information through telephone calls and internet research.
- Search for relevant companies, projects, tenders, and business opportunities online.
- Prepare and maintain company databases in
MS Excel
.
- Update contact details, calling status, follow-up dates, and other relevant information.
- Send professional emails to companies/clients and follow up through email and telephone.
- Coordinate with internal team members regarding enquiries and follow-ups.
- Maintain daily calling and email activity reports.
- Track pending follow-ups and ensure timely communication.
- Perform general back-office and data-entry activities as required.
Required Skills
- Good knowledge of
MS Excel and basic computer operations.
- Good telephone communication skills.
- English reading, writing, and speaking are a must.
- Hindi communication is required.
- Good email drafting and communication skills.
- Ability to search information using
Google/Internet
.
- Good data-entry and typing skills.
- Good follow-up and coordination skills.
- Should be sincere, disciplined, and willing to learn.
- Ability to work independently and complete assigned tasks on time.
Qualification & Experience
- Minimum Graduate will be preferred. Male candidates only.
- 0–3 years of experience in calling, back office, data entry, business development support, or similar roles.
- Freshers with good communication and computer skills may also apply.