Company Description Vanguard Energy Solution is a clean energy company focused on delivering sustainable and reliable power solutions. The organization provides end-to-end renewable energy services, including customized solar systems, smart energy management, and high-efficiency infrastructure for residential, commercial, and industrial clients. From consultation and system design through installation, grid integration, and maintenance, the team is dedicated to lowering energy costs and reducing carbon footprints.

Built on strong engineering practices, regulatory compliance, and advanced technology, Vanguard Energy Solution empowers businesses and communities to manage their energy future with confidence. The company is committed to long-term partnerships that support the transition to future-proof clean energy.

Role Description This is a full-time, on-site Caller role based in Bhopal. The Caller will connect with prospective and existing customers by phone to share information about renewable energy solutions, qualify leads, and schedule appointments for the sales or technical teams. Daily responsibilities include making outbound and receiving inbound calls, answering basic customer queries, capturing accurate information in internal systems,



and following scripts or call guidelines while remaining customer-focused.

The role also involves maintaining call records, meeting call and conversion targets, and collaborating with team members to improve outreach and customer engagement. The Caller is expected to uphold professional communication standards and represent Vanguard Energy Solution’s values in every interaction.

Qualifications

- Solid verbal communication and active listening skills, with a clear and confident phone presence.
- Customer service and relationship-building abilities, including patience, empathy, and resilience when handling objections.
- Basic sales or telemarketing skills, such as lead qualification, follow-up, and appointment setting.
- Comfort with using computers, CRM or call logging tools, and following structured call scripts or workflows.
- Ability to work on-site in Bhopal, meet daily calling targets, and manage time effectively in a fast-paced environment.
- Prior experience in call center, telecalling, or customer support is an advantage but not mandatory.
- Awareness of or interest in renewable energy and sustainability is beneficial.
- Minimum educational qualification: high school diploma or equivalent; further education is an added plus.

📌 Caller (Bhopal)
🏢 Vanguard Energy Solution
📍 Bhopal