- Handling calls: Answering inbound and outbound calls in a timely manner, and following communication scripts while speaking to customers

- Identifying customer needs: Researching issues, resolving complaints, and providing solutions

- Building relationships: Upselling products and services, and building sustainable customer relationships

- Following up: Following up on customer calls to ensure satisfaction, and escalating issues with management when necessary

- Proactively reaching out: Reaching out to prospects and customers to generate new sales opportunities

- Maintaining records: Organizing conversation records and maintaining member records

- Improving performance: Attending training sessions to stay up to date on company products, services, and policies, and recommending improvements for systems and processes

Job Type: Full time

Pay: ₹20,000.00 - ₹30,000.00 per month

Experience

- tele sales: 1 year (Preferred)

- total work: 1 year (Preferred)

Language

- Fluent English (Required)

Work Location: In person

📌 Call Centre Agent (Andheri West)
🏢 Lifecare Diagnostics
📍 Andheri West