Position: Operation & Business Support Manager

About Company

Sitons Propack is a manufacturer and exporter from India that specializes in seamless plastic tubes for cosmetic, pharma, and private label brands. Our dedicated R&D; team, ISO-certified processes, and export routes to global markets help us create packaging that performs as well as the formula inside.

Job Purpose The Operations & Business Support Manager handles the complete administrative, commercial, and operational backbone of the company. This cross-functional role bridges sales, procurement, HR, finance, and plant administration, ensuring smooth workflows, client satisfaction, accurate documentation, and seamless day-to-day operations for cosmetic tube packaging manufacturing.

Key Responsibilities

 Sales Coordination & Client Relations:

o Act as the primary point of contact for cosmetic brand clients, handling inquiries, quotations, order confirmations, and artwork approvals.

o Track production status against customer delivery deadlines and coordinate dispatch/logistics.

o Maintain customer records, pricing agreements, and sales documentation.

 Procurement & Purchase Management:

o Source raw materials (polymer resins, masterbatches, caps, foils, inks) and factory consumables at optimal pricing.

o Issue Purchase Orders (POs), track vendor lead times, and reconcile delivery notes with invoices.

o Manage supplier relationships, evaluate vendor performance, and maintain inventory thresholds.

 Finance Support & Payment Tracking:





o Monitor accounts receivable and follow up with clients on outstanding payments.

o Verify vendor invoices, prepare payout schedules, track petty cash, and coordinate with the accounting team.

o Maintain precise financial records, tax invoices, and proforma documentation.

 HR & Workforce Management:

o Oversee recruitment, onboarding, time-tracking, attendance, and leave management for office and plant staff.

o Coordinate monthly payroll data, employee documentation, and basic factory compliance records.

 Factory Administration & Documentation:

o Manage facility maintenance, utility management, office supplies, and site security.

o Draft, organize, and archive contracts, dispatch notes, compliance files, and audit records required for cosmetic-grade manufacturing.

Qualifications & Requirements

 Education: Bachelor’s degree in Business Administration, Operations, Supply Chain, or a related discipline.

 Experience: 8-10 years of multi-functional experience in business operations, sales coordination, or general administration within a manufacturing workplace (plastic packaging or cosmetics preferred).

 Key Skills:

o Advanced proficiency in ERP software (SAP, Tally, Zoho, or similar) and MS Excel.

o Strong understanding of purchase cycles, billing, basic accounting, and sales operations.

o Excellent multi-tasking, negotiation, and cross-departmental communication skills.

Location: Odhav, Ahmedabad

📌 Business Operation Manager (Ahmedabad)
🏢 Sitons Propack
📍 Ahmedabad