Role Overview

We are looking for an experienced and result-oriented Business Manager to take ownership of business performance, revenue growth, team coordination, and operational efficiency.

The Business

Manager will work closely with senior management to plan and execute business strategies, monitor performance, identify growth opportunities, and ensure different teams work towards common business objectives. This role requires a solid combination of business acumen, leadership, sales, analytical thinking, negotiation, and execution skills.

Key Responsibilities

Business Growth & Strategy

- Develop and execute business strategies to achieve revenue and profitability targets.
- Identify new business opportunities, markets, partnerships, and revenue streams.
- Monitor market trends, competitor activities, and customer requirements.
- Develop action plans to improve business performance and achieve organizational goals.
- Support management in strategic planning and decision-making.

Sales & Revenue Management

- Drive sales performance and ensure achievement of monthly, quarterly, and annual targets.
- Monitor sales pipelines, lead conversion, customer acquisition, and retention.
- Identify opportunities for upselling, cross-selling, and repeat business.
- Review sales performance and implement corrective actions wherever required.
- Build and maintain strong relationships with key clients and business partners.

Team Management

- Lead, guide, and monitor teams across sales, operations, and other relevant functions.
- Set clear targets, responsibilities, and performance expectations.
- Conduct regular performance reviews and provide constructive feedback.
- Identify training requirements and support team development.
- Promote accountability, discipline, and a performance-driven culture.

Operations & Process Management





- Monitor day-to-day business operations and ensure smooth workflow across departments.
- Identify operational gaps, inefficiencies, and process bottlenecks.
- Implement systems and processes to improve productivity and service quality.
- Coordinate with HR, Finance, Sales, Operations, and other departments for effective execution.
- Ensure company policies and processes are followed consistently.

Client & Stakeholder Management

- Manage relationships with key clients, vendors, and business partners.
- Handle escalations and ensure timely resolution of critical issues.
- Participate in important client meetings and negotiations when required.
- Maintain strong professional relationships to support long-term business growth.

MIS, Analytics & Reporting

- Monitor key business KPIs including revenue, profitability, sales conversion, productivity, customer retention, and operational performance.
- Review daily, weekly, and monthly business reports.
- Analyze data to identify trends, gaps, and improvement opportunities.
- Present business performance updates and recommendations to senior management.
- Use Excel, Google Sheets, CRM, Power BI, or similar business tools for analysis and reporting.

Required Skills

- Strong business management and leadership capabilities.
- Excellent sales, negotiation, and client relationship management skills.
- Strong analytical and problem-solving abilities.
- Proven ability to manage and motivate teams.
- Excellent communication and presentation skills.
- Strong understanding of revenue, profitability, and business KPIs.
- Good knowledge of MS Excel, Google Sheets, PowerPoint, and CRM systems.
- Ability to make data-driven decisions.
- Strong follow-up, planning, and execution skills.
- Ability to work in a fast-paced, target-driven environment.
- High level of ownership, accountability, and professionalism.

📌 Business Manager (Chennai)
🏢 ZERO GRAVITY GROUP
📍 Chennai