Talent500 is hiring for one of its clients

About Brink’s:

Brink’s is a global leader in secure logistics and cash management, operating in more than 50 countries. As the company evolves into a technology-enabled, data-driven organization, Brink’s is transforming how work is delivered across functions to create greater scale, consistency, and efficiency.

At Brink’s, you will be part of a global team focused on driving operational excellence and supporting enterprise transformation. You will have the opportunity to build critical skills, collaborate with experienced professionals, and contribute to work that has real impact across the business. Brink’s is committed to creating an inclusive environment where people can grow, contribute, and build meaningful careers.

About Global Shared Services Center, India:

Brink’s Global Shared Services Center (GSS) in Hyderabad is a critical enabler of the company’s global transformation and operating model evolution. The center brings together specialized capabilities across Human Resources, Finance, Technology, and other enterprise functions to deliver integrated, end-to-end services that support global business priorities.

The center is designed to enable standardized processes, scalable service delivery, and stronger cross-functional collaboration. Teams in GSS partner closely with global stakeholders to drive efficiency, improve quality, design and scale next generation services, and deliver consistent outcomes across markets.

Hyderabad offers the opportunity to work on complex, high-impact initiatives, build global exposure, and contribute to the continued evolution of Brink’s operating model.

How You’ll Succeed (Roles & Responsibilities):

Success in this role requires both strong execution and the ability to operate effectively in a global, evolving setting. You will:

Enterprise Services Roadmap & Standards:

- Partner with Retained IT and business units to define platform enablement requirements and deliver infrastructure-backed innovation.
- Execute and maintain the enterprise services roadmap and standards in collaboration with retained IT architecture, security, and application owners.

KTLO Services Governance:

- Govern daily KTLO services for computing, storage, IaaS/PaaS environments, AI and end-to-end performance of shared platforms (e.g., AD/Azure AD, DNS/DHCP, PKI, monitoring, backup) across Managed Service Provider (MSPs), OEM vendors (e.g., Microsoft Azure), and internal GSS IT teams, ensuring integration with data and application ecosystems.
- Ensure best practices for cost optimization in resource allocation and utilization.

Service Management & Performance:





- Oversee MSP execution of platform services, ensuring adherence to service standards and security policies.
- Drive KTLO delivery of consistent configuration, change, and asset management processes using ITSM platforms and CMDB in partnership with MSP teams.
- Collaborate with stakeholders across regions and functions to execute priorities effectively.
- Execute service standards and monitor adherence to SLAs, uptime, capacity, escalation performance, improvement plans, and incident metrics across data centers and cloud platforms.
- Deliver high-quality work aligned to defined standards, timelines, and service expectations.

Technology Refresh & Compliance:

- Coordinate execution of retained IT infrastructure roadmap for enterprise-wide technology refreshes and cross-tower initiatives with MSP partners (e.g., OS uplift, tooling standardization).
- Promote infrastructure solutions that support automation, analytics, and innovation scalability.
- Collaborate with Security and Architecture teams to maintain compliance with infrastructure risk and resilience requirements.
- Evaluate emerging technologies and shape adoption roadmaps to align with enterprise priorities.
- Identify opportunities for process improvement and contribute to continuous improvement initiatives.
- Coach, guide, or influence team members and partners to build capability, improve execution, and reinforce a service-oriented culture.

Experience:

- 5-10+ years of relevant experience with demonstrated ownership of processes, services, projects, platforms, or stakeholder outcomes.
- Experience operating in a global, matrixed, or process-driven environment.
- Led cloud governance and AI/IoT integration or platform enablement initiatives within complex global environments.
- Experience collaborating with product, data, and application teams to deliver infrastructure-supported digital solutions.
- Strong IT service management and service owner mindset (ITIL, KPI/SLA management, service lifecycle).
- Broad technical understanding of core enterprise platforms and integration patterns (on-prem and cloud).
- Strong process design and governance capability (ITSM, configuration, monitoring, compliance).
- Ability to design cross-tower operating models and ensure handoffs between app, infra,



and security teams.
- Experience/understanding of infrastructure domains (compute, storage, network, cloud, EUC) plus enterprise architecture and infrastructure security concepts.
- Vendor management, negotiation, and relationship skills in large-scale IT outsourcing.
- Stakeholder management and executive communication; ability to translate technology risk and performance into business terms.
- Expertise in ITSM platforms, CMDB, and governance of SLAs/OLAs.
- Strong analytical and financial acumen for cost optimization and commercial management.

Who You Are (Skills / Qualifications):

Must Have Skills:

- Cloud and AI platform management
- Integration architecture
- Digital enablement
- Stakeholder engagement
- Governance and innovation management
- Strategic planning
- Strong analytical thinking and problem-solving capability.
- Clear written and verbal communication with the ability to tailor messages to different audiences.
- Strong collaboration skills and ability to work across functions, regions, and time zones.
- Strong collaboration skills and ability to work effectively across functions, regions, and time zones.
- High attention to detail with a strong quality, compliance, and control mindset.
- Ability to manage multiple priorities, follow through on commitments, and operate in a fast-paced transformation environment.

Good to Have Skills:

- Experience working in shared services, GBS, captive, MSP, or outsourced delivery model.
- Exposure to global transformation, operating model change, transition, or service modernization initiatives.
- Process improvement experience, including Lean, Six Sigma, automation, or continuous improvement methods.
- Experience creating executive-ready materials, dashboards, process documentation, or stakeholder updates.

What Brink’s Offers:

At Brink’s, your goals are a priority. We build on your strengths and ambitions to create opportunities that help you grow and succeed professionally.

- Competitive compensation and performance-based incentives
- Comprehensive benefits and wellbeing support programs
- Opportunities for career progression and continuous learning
- Exposure to global teams and large-scale transformation initiatives
- A collaborative work environment that values inclusion, ownership, and innovation

Privacy:

By proceeding with the creation of a profile and submitting an application in response to this job posting, you acknowledge and agree that your personal data will be collected, used, retained, and disclosed by Brink’s and its affiliates as described in the Candidate Privacy Statement.

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