Role & responsibilities

- Own and grow the B2B HoreCa portfolio by acquiring, managing, and expanding key hotel, restaurant, and caf accounts.

- Develop and execute a strong sales strategy to drive consistent revenue growth and market penetration.

- Build senior-level relationships with F&B; heads, procurement leaders, chefs, and decision-makers to drive long-term partnerships.

- Lead end-to-end sales cycles including product presentations, commercial negotiations, contract closures, and renewals.

- Take complete ownership of account profitability with a transparent focus on margins, costs, and P&L; performance.

- Drive business expansion through upselling, cross-selling, and repeat orders from existing clients.

- Ensure seamless post-sales execution by coordinating with supply chain, finance, and operations teams.

- Proactively resolve client escalations and ensure high levels of customer satisfaction and retention.

- Own monthly and quarterly targets with disciplined pipeline management, forecasting, and follow-ups.

- Maintain strong MIS,



dashboards, and reporting to provide visibility to leadership on performance and opportunities.

- Identify market trends, competitor activity, and customer insights to continuously refine the sales approach.

Preferred candidate profile

- 5+ years of B2B sales experience, preferably within F&B;, FMCG, or allied industries.
- Proven track record of managing large or strategic accounts and closing high-value deals.
- Strong commercial acumen with hands-on experience in negotiations, pricing, and margin management.
- Ability to independently manage end-to-end account ownership with minimal supervision.
- Excellent stakeholder management and communication skills, with confidence at senior client levels.
- Strategic thinker with a hands-on execution mindset.
- Comfortable working in a fast-paced, high-accountability environment with ownership for results.

📌 Business Development Executive (Mumbai)
🏢 Chaayos
📍 Mumbai