- Convert incoming digital leads into confirmed sales through direct calling and proactive follow-ups.
- Monitor company social platforms continuously to engage prospects in comments and direct messages (DMs).
- Drive revenue growth by responding instantly to online product inquiries and upselling services.
2.
Client Relationship
Management
- Build strong bonds with existing and new clients to ensure high retention and repeat business.
- Resolve client grievances professionally, maintaining a high level of customer satisfaction.
3. Vendor &
- Partner Coordination
- Liaise with external social media handlers to align digital marketing campaigns with sales goals.
- Coordinate with courier partners to ensure smooth dispatch, tracking, and timely delivery of orders.
- Manage operations with specialized vendors (such as whitesmiths/metal artisans and other suppliers) to ensure quality control and product availability.
4.
Brand
Representation &
- Exhibitions
- Promote a premium brand image across all physical and digital customer touchpoints.
- Participate in exhibitions and trade shows (both within the organization and externally) to showcase products and secure spot sales.
5. Administration &
- Data Hygiene
- Maintain office records, client data, and transactional logs in an organized, error-free manner.
- Ensure front-office decorum and day-to-day administrative tasks run seamlessly.
Preferred candidate profile
- Language Skills (Mandatory): Fluent, professional verbal and written communication in English and Hindi.
- Language Skills (Added Advantage): Working knowledge or fluency in Tamil or Telugu will be highly preferred.
- Experience: 13 years in social media sales, customer relations, client servicing, or event coordination.
- Key Skills:
- Excellent persuasive and negotiation skills over the phone and in person.
- Strong coordination capabilities to manage multiple external vendors simultaneously.
- Willingness to travel for out-of-house exhibitions and events.
- Basic computer literacy for office record maintenance.
Perks and benefits
- Competitive fixed monthly salary.
- Performance-based incentive structure
- Annual bonus on performance
- Travel allowances for external exhibitions.
Why Join Rudraksha Valley?
- Rapidly Expanding Brand: Be a part of a fast-growing, high-potential segment in the lifestyle and spiritual e-commerce sector.
- Energetic Work Culture: We foster an environment that rewards high performers, creative thinkers, and natural problem-solvers.
- Growth Opportunities: We believe in promoting internal talent and offering competitive incentive structures for target-driven roles.
📌 Business Development & Customer Experience Executive (Lucknow)
🏢 Vandana Tiwari
📍 Lucknow
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