BUILD YOUR Global Customer Service Career |VOICE /CHAT (Pune)

BUILD YOUR Global Customer Service Career |VOICE /CHAT (Pune)

29 Aug
|
Spes Staffing Solutions
|
Pune

29 Aug

Spes Staffing Solutions

Pune

URGENT HIRING INTERNATIONAL CUSTOMER SUPPORT ASSOCIATE

Voice | Blended | Chat Support | International Process

Pune | Work From Office | UK / US Shifts

Hiring talented and customer-focused professionals for International Customer Support roles in Pune. If you have strong English communication skills and want to build a career working with global customers, this is an excellent opportunity to join a fast-paced international BPO environment.

CONTACT -HR PRAJKTA

Call / WhatsApp: 85309 21444

THE ROLE

As an International Customer Support Associate, you will interact with customers from the UK and US markets, understand their requirements, resolve queries, and deliver an exceptional customer experience across Voice and Blended processes.

KEY RESPONSIBILITIES

- Handle inbound and outbound customer interactions with international clients.
- Resolve customer queries professionally, accurately, and within defined timelines.
- Understand customer needs and provide appropriate solutions.
- Maintain a high standard of communication, empathy, and customer service.
- Accurately update customer information and interaction details.
- Follow process guidelines, quality standards, and compliance requirements.
- Coordinate with internal teams for escalations and complex customer concerns.

ELIGIBILITY

- Education: Undergraduate / Graduate Any Stream
- Experience: Minimum 6 months International Voice Process
- Excellent spoken English and strong customer-handling skills.
- Good interpersonal, analytical,



and problem-solving abilities.
- Comfortable working in rotational UK / US shifts.
- Willing to work from office in Pune.
- Immediate Joiners will be preferred.

SALARY & GROWTH Freshers: Up to 4.5 LPA

Experienced Candidates: Minimum 30% hike on last drawn salary

Maximum Package: Up to 7.5 LPA

Final compensation will depend on experience, communication skills, interview performance, and process suitability.

PERKS & BENEFITS

Both-Side Cab Facility

International Customer Exposure

Excellent Career Growth Opportunities

Healthcare & Insurance Process Exposure

Retail & Utility Process Exposure

Multiple International BPO Processes

Performance-Based Rewards & Recognition

Professional & Supportive Work Environment

INTERNATIONAL DOMAINS

Healthcare | Insurance | Utility | Retail | Collections

WHY JOIN US?

Build a strong international BPO career while developing:

Global Customer Handling Skills

Qualified English Communication

International Process Expertise

Problem-Solving & Customer Management Skills

Long-Term Career Growth

APPLY NOW!

If you are confident in your communication skills and ready to take your career to the next level, don't miss this opportunity!

CONTACT -HR PRAJKTA

Call / WhatsApp: 85309 21444

Location: Pune

Work From Office

Rotational UK / US Shifts

Rotational Weekly Offs

Join our International Customer Support team and build a career with global exposure!

📌 BUILD YOUR Global Customer Service Career |VOICE /CHAT (Pune)
🏢 Spes Staffing Solutions
📍 Pune

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