We are looking for a dynamic and driven Associate Consultant to join our Marketing Services team. This role offers the opportunity to work in a fast-paced environment supporting global clients. The individual will be responsible for end-to-end project management, client interaction, team oversight, and execution of marketing automation initiatives using Salesforce Marketing Cloud (SFMC).
Key Responsibilities:
- Manage day-to-day project deliverables, timelines, and quality control
- Lead a team of Associates, providing guidance, reviewing work, and ensuring quality output
- Drive campaign execution and reporting using SFMC across Email Studio, Automation Studio, Journey Builder, and related modules
- Perform hands-on execution and troubleshooting in SFMC including campaign setup, QA, deployment, and tracking
- Generate performance reports and insights to guide decision-making and strategic improvements
- Interact regularly with stakeholders to gather requirements, provide updates, and present deliverables
- Prepare and deliver client-ready presentations with strategic recommendations and insights
Candidate Requirements:
- 3 to 4 years of total work experience with hands-on SFMC experience
- Bachelor's degree in Engineering or an MBA
- Proficiency in writing complex SQL queries for segmentation, data manipulation, and audience targeting
- Experience in AMPscript and SSJS (Server-Side JavaScript) for personalized email content and automation logic
- Experience with Cloud Pages for landing page creation and web form handling
- Familiarity with REST/SOAP APIs for data integrations is a plus
- Strong communication and presentation skills and ability to engage with global stakeholders
- Experience in managing teams or mentoring junior resources
- Demonstrated ability to manage multiple workstreams and meet deadlines in a high-pressure workplace
- Experience in reporting, campaign performance analysis, and data interpretation
- SFMC certifications (Email Specialist, Marketing Cloud Consultant) are a strong plus
- Prior consulting or pharma experience is highly preferred