Role & responsibilities

- Lead BPM activities that involve understanding of clients business requirements and assessment of current processes, procedures, systems, and organization model.

- Conduct information gathering activities through client interviews & observation, research into current activities, blue-sky workshops, and/or assessment of current activities outcomes.

- Develop process maps, data flow diagrams, and conceptual alternatives to current state activities.

- Recommend recent methods, systems, procedures or organizational changes.

- Work with project stakeholders to implement the proposed changes.

- Maintain communication with clients throughout the implementation process to see if the recommendations work or require modification.

- Lead discussions, offer opinions and share ideas with the team as well with clients.

- Provide milestone-based reports out to stakeholders to maintain governance communication.

- Elevate team’s capability through regular knowledge sharing, continuous improvement, and mentoring sessions.

- Establish and maintain library repository of common solutions, automations, applications, bots, etc.

Preferred candidate profile





- Master's degree in Business Administration (MBA)

- A minimum of 1-5 years of collaborative experience in Business Process Management field

- Experience in process modelling, process mining and analytics, and improvement methodologies

- Cross functional knowledge of operational, supporting, and management processes; oil & gas background a plus

- Aptitude for complex, creative, and critical thinking to assess complex information and arrive at unique solutions

- Excellent listening and comprehension skills

- Excellent and concise verbal, written, and presentation skills

- Keen time management skills in order to meet tight deadlines and complete projects on time

- Strong analytical and problem-solving skills

- Ability to work independently and as part of team

- Ability to establish and maintain strong relationships and to influence others and move toward a common vision or goal

- Project management experience

- LEAN training is a plus

- Experience using BPM tools like SAP Signavio, ARIS, Celonis, and others is a plus

📌 BPM Consultant (Bengaluru)
🏢 Quest Global
📍 Bengaluru