We are looking for an experienced and responsible Billing In-Charge to manage the hospital billing operations and ensure accurate, timely and efficient billing for patients.
Key Responsibilities
- Supervise and manage day-to-day hospital billing operations.
- Ensure accurate billing for OPD, IPD, investigations, procedures, surgeries, pharmacy and other hospital services.
- Verify patient bills, discounts, payments, refunds and adjustments.
- Coordinate with doctors, nursing staff, pharmacy, laboratory, insurance/TPA and other departments.
- Monitor daily billing and collection reports.
- Handle cash, card, UPI and other payment transactions and ensure proper reconciliation.
- Ensure timely submission and processing of insurance/TPA-related bills and documents.
- Identify and resolve billing discrepancies and patient billing queries.
- Maintain proper billing records, registers and supporting documents.
- Supervise billing staff and allocate duties effectively.
- Ensure compliance with hospital billing policies and procedures.
- Prepare daily/monthly billing and collection reports for management.
- Maintain confidentiality of patient and financial information.
- Handle patient/attendant queries professionally and courteously.
Required Qualifications & Skills
- Graduate in any discipline; hospital billing/healthcare administration experience preferred.
- Relevant experience in hospital billing or a similar healthcare environment.
- Valuable knowledge of hospital billing processes and software.
- Knowledge of insurance/TPA billing will be an advantage.
- Valuable communication, numerical and analytical skills.
- Strong attention to detail and accuracy.
- Good team-management and problem-solving abilities.
- Basic knowledge of MS Office/Excel.
- Ability to work under pressure and meet deadlines.