Ast. Manager – Reg. Process Engg & Productivity

Job Title

Assistant Manager – Regional Process Engineering & Productivity Function

Operations Reports To

Manager – Regional Process Engineering & Productivity Location

Region Travel Required The Assistant Manager – Regional Process Engineering & Productivity supports the execution of process engineering, productivity improvement, and standardization initiatives across regional operations. The role is execution-focused and works closely with operations teams to implement defined process improvements, productivity enhancements, and safety initiatives across hubs, delivery centers, and surface-linked operations. Job Purpose:

To support regional operations by executing process engineering initiatives that improve productivity, service quality, safety, and operational consistency, using structured industrial engineering and data-driven improvement approaches. Key Roles & Responsibilities:

Process Mapping & Standardization

- Support end-to-end process mapping across regional operational activities including first-mile, hub, surface interface, and last-mile operations.
- Assist in documenting and updating Standard Operating Procedures (SOPs) to ensure process uniformity across locations.
- Support identification of inefficiencies, rework, and non-value-added activities through structured observation and data collection.

Productivity & Workflow Optimization
- Assist in conducting time and motion studies to improve throughput and reduce handling time.
- Support implementation of optimized workflows, layouts, and manpower deployment models.
- Track productivity metrics at site level and support improvement initiatives.

Ergonomics, Safety & Service Quality




- Support ergonomic assessments and implementation of safer work practices across operational sites.
- Assist in safety audits, risk identification, and closure of corrective actions.
- Ensure process improvements are aligned to service quality, shipment integrity, and TAT requirements.

Cost Efficiency & Resource Optimization
- Support identification of cost-reduction opportunities through process simplification and productivity improvement.
- Assist in tracking benefits realization from implemented process changes.
- Support data collection for cost-to-serve and efficiency analysis.

Technology & Automation Enablement
- Support rollout and adoption of process improvement tools, automation aids, and digital solutions.
- Coordinate with IT, vendors, and operations teams during pilots and deployments.
- Assist in monitoring adoption effectiveness at site level.

Performance Monitoring & Governance
- Collect and maintain operational data related to productivity, efficiency, and safety.
- Support preparation of MIS, dashboards, and reports for regional reviews.
- Escalate deviations, execution gaps, and risks to the Manager for corrective action.

Capability Building & Stakeholder Engagement
- Support training and awareness sessions on SOPs, productivity tools, and process changes.
- Act as a process support resource for site operations teams.




- Coordinate with cross-functional stakeholders for smooth execution of improvement initiatives.

Qualifications & Experience:

Education

- Essential: Bachelor’s degree in Industrial Engineering, Mechanical Engineering, Operations, Logistics, or Supply Chain Management.
- Preferred: Postgraduate qualification or diploma in Operations, Industrial Engineering, or Logistics.

Experience

- 5–7 years of experience in process engineering, productivity improvement, operations excellence, or similar roles.
- Exposure to express logistics, courier, e-commerce, or other high-volume, service-driven operational environments preferred.
- Hands-on experience supporting time & motion studies, SOP execution, and site-level productivity initiatives. Skills & Capabilities:

Core Technical Skills
- Process documentation and SOP execution
- Productivity and time-motion analysis support
- Operational data analysis and MIS
- Site-level process implementation and follow-through

Behavioural Competencies
- Strong execution discipline and attention to detail
- Analytical and problem-solving mindset
- Effective coordination with site and regional teams
- Ability to work in field-intensive, rapid-paced environments
- Clear communication and structured reporting Key Performance Indicators:

Sr. No. KRAs KPIs
- Process Execution

Timely implementation of defined process improvements
- Productivity Improvement

Measurable productivity gains at site level
- SOP Compliance

Adoption and adherence to standardized processes
- Safety & Ergonomics

Reduction in process-related safety deviations
- Data Accuracy

Accuracy and timeliness of productivity and process MIS
- Capability Enablement

Training coverage and on-ground adoption

📌 Ast. Manager – Reg. Process Engg & Productivity, BRO (Bengaluru)
🏢 Blue dart
📍 Bengaluru