Title: Assistant Manager / Deputy Manager – Technology, HR & Business Operations

Location: Mumbai – Bandra / Goregaon preferred

Experience: 3–7 years

Education: Graduate / Post Graduate

Work Pattern: 70% Office / 30% Field

Travel: Required

Reports To: Founders / Senior Management

Overview

We are looking for a versatile and highly organized Assistant Manager / Deputy Manager to coordinate technology, HR, compliance, and business operations. The candidate will act as a key point of coordination between technology partners, payment providers, employees, vendors, advisors, and senior management. Development experience is not required; however, a solid understanding of technology and business systems is essential.

Key Responsibilities

- Coordinate with website, app, software, and technology partners for ongoing requirements and improvements.
- Manage business systems, software access, bugs, issues, and system enhancements.
- Coordinate CRM, ordering, communication, and other business platforms.
- Identify opportunities for automation and process improvement.
- Manage payment gateway onboarding, transactions, refunds, settlements, and related issues.
- Coordinate with banks, payment service providers, and finance teams on payment-related matters.
- Support recruitment, employee onboarding, employee records, attendance, and payroll inputs.
- Maintain and track licences, registrations, agreements, renewals, and important deadlines.
- Coordinate with accountants, lawyers, vendors, consultants, and other external advisors.
- Prepare operational reports, MIS, and presentations as required.




- Support business and operational projects led by founders and senior management.
- Attend meetings with technology vendors, payment partners, and other stakeholders as required.
- Follow up with internal and external stakeholders to ensure timely closure of tasks and deliverables.

Requirements:
- Graduate / Post Graduate in Business Administration, Technology, HR, Commerce, or a related field.
- 3–7 years of relevant experience in technology coordination, business operations, HR administration, or a similar role.
- Strong understanding of payment gateways, APIs, integrations, SaaS platforms, and business systems.
- Familiarity with CRM, ordering, communication, and other technology platforms.
- Strong proficiency in Microsoft Excel / Google Sheets.
- Experience in HR administration, employee coordination, and compliance-related activities.
- Strong vendor management, communication, negotiation, and follow-up skills.
- Excellent organizational and problem-solving abilities.
- Ability to manage multiple responsibilities independently and work effectively across functions.
- Willingness to travel and attend vendor/partner meetings as required.

Preferred Industry Experience: E-commerce, FinTech, SaaS, hospitality technology, D2C, or startup experience.

Ability to commute/relocate

- Mumbai, Maharashtra (Mumbai, Mumbai District): Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):
- What is your notice period?
- What is your current CTC?
- What is your expected CTC?

Experience:
- Business operations: 3 years (Preferred)

Work Location: In person

📌 Assistant Manager / Deputy Manager – Technology, HR & Business Operations (Mumbai City)
🏢 Purple Paani
📍 Mumbai City