Industry: IT and Software Services

Experience: 1–2 years

Salary: ₹20,000–₹30,000 per month

Employment Type: Full time

Work Mode: Work from Office

Working Hours: 1:00 PM–10:30 PM

Location: Ambawadi,Ahmedabad

Reporting To: Founder/Management

Role Overview

We are looking for a responsible and execution-focused Assistant Manager – Business Operations to oversee the daily operations of our growing IT company.

The person will monitor staff activities, track projects and assigned tasks, maintain office discipline and ensure that employees follow approved plans and achieve expected results.

When the founder is unavailable, the Assistant Manager will oversee the office, coordinate the team and ensure that regular work continues without delays.

This is not a personal assistant or calendar-management position. It is an operational role focused on team coordination, project tracking, accountability and performance monitoring.

Key Responsibilities

- Oversee the daily operations of the office and team
- Ensure employees follow approved daily, weekly and project plans
- Communicate tasks and priorities assigned by management
- Monitor whether team members are actively working on assigned responsibilities
- Track software-development, support, deployment and internal operational tasks
- Maintain project, task, deadline and employee-performance trackers
- Conduct daily team check-ins and review work progress
- Monitor attendance, punctuality, productivity and workplace discipline
- Ensure projects, support tickets and client deliverables are completed on time
- Follow up on delayed, incomplete or below-standard work
- Identify operational delays, dependencies and recurring bottlenecks
- Escalate technical blockers to the relevant developer or management
- Coordinate between developers, support staff, clients and management when required
- Ensure employees regularly update the company’s task-management system
- Prepare daily and weekly project and team-performance reports
- Keep management informed about progress, delays and staff-related concerns
- Record meeting decisions, responsibilities, deadlines and action points
- Coordinate recruitment, candidate screening and interview scheduling




- Support the onboarding and initial coordination of new employees
- Help document and implement checklists, workflows and standard operating procedures
- Use AI and digital tools to improve reporting, recruitment and operational efficiency
- Take responsibility for smooth office operations when the founder is unavailable

Candidate Requirements
- 2–3 years of experience in business operations, project coordination, office supervision or team management
- Experience working in an IT, software, technology or service-based company is preferred
- Basic understanding of software-development and technical-support workflows
- Ability to track projects, tasks, tickets, deadlines and deliverables
- Strong team-coordination, leadership and follow-up skills
- Ability to professionally hold employees accountable for assigned work
- Good written and spoken English
- Strong planning, organisation and problem-solving abilities
- Proficiency in Microsoft Office or Google Workspace
- Strong spreadsheet, reporting and documentation skills
- Familiarity with Jira, ClickUp, Asana, Trello or similar platforms
- Ability to understand performance targets and prepare management reports
- Comfortable using AI tools for summaries, reports, recruitment and productivity
- High level of ownership, integrity and confidentiality
- Ability to work independently with limited supervision
- Willing to work from the Ahmedabad office during the stated hours

Technical Knowledge Coding expertise is not mandatory. However, the candidate should understand basic IT terminology and be able to follow discussions involving:
- Software-development tasks
- Testing and bug fixing
- Support tickets and client issues
- Product demonstrations
- Software releases and deployments
- Project deadlines and dependencies
- Task priorities and status updates

Technical decisions will remain with the developers,



technical leads and management.

Preferred Profile

- Previous experience coordinating a small IT or software team
- Experience working directly with a founder or senior management
- Experience in a startup or growing company
- Basic recruitment and employee-onboarding experience
- Familiarity with CRM and project-management systems
- Ability to create trackers, reports, checklists and operating procedures
- Confidence in handling routine employee-performance discussions
- Immediate availability or a short notice period

Authority and Responsibility The Assistant Manager will be authorised to:
- Communicate work priorities approved by management
- Monitor and follow up on employee tasks
- Conduct routine project and progress meetings
- Request updates regarding delayed or pending work
- Monitor attendance, discipline and performance
- Resolve routine operational and office-related issues
- Recommend improvements in processes and employee performance
- Escalate serious operational, technical or staff-related concerns

Final decisions regarding technical architecture, recruitment, termination, salary, disciplinary action, major expenditure and business strategy will remain with the founder or management. Performance Outcomes The successful candidate will be measured on:
- Timely completion of projects and assigned tasks
- Accuracy of project and employee-performance trackers
- Consistency of staff reporting and task-system updates
- Reduction in missed deadlines and unresolved follow-ups
- Employee attendance, productivity and accountability
- Speed of identifying and escalating operational blockers
- Quality and timeliness of reports provided to management
- Smooth functioning of the office when the founder is unavailable
- Recruitment and onboarding coordination
- Implementation and adoption of operational processes

Selection Process Shortlisted candidates may be required to complete:
- A communication and leadership assessment
- A project and task-tracking exercise
- A spreadsheet and reporting assignment
- A staff-performance management scenario
- An IT project-delay or escalation scenario
- A final interview with the founder

📌 Assistant Manager – Business Operations (Ahmedabad)
🏢 Lion Vision Technologies
📍 Ahmedabad