Assistant Call Centre & Query Management - Responsible for assisting in call centre operations and managing customer queries efficiently.
- Handle inbound and outbound calls to address customer concerns and provide timely solutions.
- Maintain records of customer interactions and follow up on unresolved issues.
- Coordinate with other departments to ensure customer satisfaction and query resolution.
- Support the call centre team in daily activities and contribute to improving service quality.
- Requires good communication skills and ability to manage multiple queries simultaneously.
- The role is based in Chennai and involves working in a healthcare-related workplace.
- No explicit experience, education, or language requirements mentioned.
📌 Assistant - Call Centre and Query Management (Chennai)
🏢 Fortis Healthcare
📍 Chennai
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