Job Purpose

This position is open with Bajaj Finance ltd. Culture Anchor: Have high ambitions - Inspires the team to aim for higher targets and supports in achieving them. Own It - Acknowledges uncertainty and makes changes in own decisions/actions for better outcomes.

Duties and Responsibilities

- To achieve collection targets of the area assigned, ensuring meeting PL ROLL BACK Targets/PSBL collection target, meeting the Target on Cost of Collections.
- Control delinquency and focus on WRITE - OFF.
- Ensuring documented feedback.
- Ensuring legal tools of 138 /arbitration summons, warrants are executed along with legal team.
- Ensuring audit queries are complied with.
- Ensuring adequate "Feet on Street" availability area-wise / bucket-wise / segment-wise.

- Manage productivity by fixing productivity parameters for Collection Officers / Agencies / DMAs,



monitoring performance against set parameters and Weekly review with the collection executives.
- Ensuring background and reference check of agencies / DMAs being appointed.
- Constant evaluation of DMAs and agencies.

- Identify and manage training needs for the CEs.
- Support collection officers in legal / police issues.
- Ensuring Champion Champion collection is driven successfully in the field.

- Visit Random customers.

Required Qualifications and Experience

- Practice Emotional Intelligence - Develops the team, supporting them to do more
- Listens to others, stays calm under pressure, and treats everyone with respect.

📌 Area Manager - Debt Management Services - SME (New Delhi)
🏢 Bajaj Finance
📍 New Delhi