Company: FlamingoHR Staffing Solutions Pvt. Ltd. (A 1XL Group Company)

Job Title: Application & Website Monitoring Associate

Location: Pune

CTC: Rs. 16000 to 20000

Type: Full-Time

Job Mode: Work From Office

Working Hours: Monday to Saturday, 10:00 AM to 7:00 PM

Experience: 2 - 4 Years

About Us

FlamingoHR Staffing Solutions Pvt. Ltd. is a multi-service staffing and workforce company.. We specialise in talent acquisition, permanent and contract staffing, recruitment process outsourcing (RPO), payroll and statutory compliance, and HR consulting.

We also help global companies hire dedicated remote talent from India without setting up a local entity. Our mission is to help organisations build high-performing teams while delivering exceptional recruitment and HR solutions across diverse industries.

About the RoleWe are looking for a detail-oriented and proactive Application & Website Monitoring Associate to monitor applications and websites and ensure they are functioning properly and operating as expected.

The role involves identifying issues, coordinating with Development Teams, following up on fixes, verifying resolutions, and maintaining accurate monitoring and issue-tracking records.

Key Responsibilities1.

Application

Monitoring

- Add and maintain applications in the monitoring system.
- Regularly monitor application functionality, activities, and results.
- Identify application errors, failures, or unusual activities.
- Record and report issues with proper details and supporting information.
- Coordinate and follow up with the Development Team until resolution.




- Verify fixes provided by developers and recheck applications after resolution.
- Maintain accurate issue status and monitoring records.
- Escalate critical, repeated, or long-pending issues to the reporting manager.

2.

Website

Monitoring

- Add new websites to the monitoring system as required.
- Conduct routine checks of website availability and functionality.
- Monitor website performance and identify errors or issues.
- Report identified issues to the concerned Development Team.
- Follow up until issues are resolved.
- Recheck websites after fixes are implemented.
- Maintain website monitoring records and issue status.
- Escalate critical or recurring website issues.

3.

Issue

Tracking & Reporting

- Maintain a centralized record of application and website issues.
- Track open, pending, resolved, and escalated issues.
- Ensure timely follow-up and closure of reported issues.
- Prepare regular monitoring and issue-status reports.
- Highlight recurring or critical issues to the reporting manager.

Required Skills

- Basic understanding of web applications and websites.
- Basic knowledge of application functionality and monitoring processes.
- Good knowledge of MS Excel/Google Sheets.
- Strong communication and coordination skills.
- Valuable issue tracking and follow-up abilities.
- Strong attention to detail.
- Ability to identify, document, and clearly report issues.
- Ability to coordinate effectively with Development Teams.
- - Ability to manage multiple issues and follow-ups simultaneously.

-

📌 Application & Website Monitoring Associate (India)
🏢 1XL Universe
📍 India