29 Aug
|
1XL Universe
|
Pune
Company:
FlamingoHR Staffing Solutions Pvt. Ltd. (A 1XL Group Company)
Job Title:
Application Monitoring Associate
Location:
Pune
CTC:
Rs. 16000 to 20000
Type:
Full-Time
Job Mode:
Work From Office
Working Hours:
Monday to Saturday, 10:00 AM to 7:00 PM
Experience:
2 - 4 Years
About Us
FlamingoHR Staffing Solutions Pvt. Ltd. is a multi-service staffing and workforce company.. We specialise in talent acquisition, permanent and contract staffing,
recruitment process outsourcing (
RPO), payroll and statutory compliance, and HR consulting. We also help global companies hire dedicated remote talent from India without setting up a local entity. Our mission is to help organisations build high-performing teams while delivering exceptional recruitment and HR solutions across diverse industries.
About the Role
We are looking for a detail-oriented and responsible Application Monitoring Associate to monitor IT applications, repositories, and backup activities on a daily basis.
The role involves identifying issues through monitoring tools, coordinating with Development and IT Teams, tracking issues until resolution, verifying fixes, and ensuring timely closure.
Key Responsibilities 1. Application & Repository Monitoring
- Add new projects, applications, and repositories to the monitoring system as required.
- Perform regular monitoring of registered applications and repositories.
- Review code quality, security, and repository-related issues identified by monitoring tools.
- Record and report identified issues to the concerned Development Team.
- Follow up with developers until issues are resolved.
- Verify fixes and confirm issue closure.
- Track pending and long-open issues.
- Escalate critical or overdue issues to the reporting manager.
2. Backup Monitoring
- Add required projects and applications to the backup monitoring system.
- Monitor scheduled backup activities and status.
- Check successful, failed, and missed backups.
- Identify and report backup-related issues.
- Coordinate with IT/Development Teams for resolution.
- Follow up on backup failures until resolution.
- Verify backup status after corrective action.
- Monitor restoration readiness/status when required.
- Maintain backup records and monitoring reports.
- Immediately escalate critical backup failures.
3. Issue Tracking & Reporting
- Maintain accurate records of application, repository, and backup issues.
- Track open, resolved, pending, and escalated issues.
- Prepare regular monitoring reports.
- Ensure timely follow-up and closure of reported issues.
- Highlight recurring or critical issues to the reporting manager.
Required Skills
- Basic understanding of software applications and IT operations .
- Basic knowledge of Git and repositories is preferred.
- Basic understanding of backup concepts is an advantage.
- Valuable knowledge of MS Excel/Google Sheets .
- Strong communication and coordination skills.
- Good issue tracking and follow-up abilities.
- Strong attention to detail.
- Ability to coordinate effectively with Development and IT Teams.
- Ability to manage multiple issues and priorities.
- Proactive and responsible approach to work.
📌 Application Monitoring Associate (Pune)
🏢 1XL Universe
📍 Pune